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Knowledge Base

Known Issue: Delayed Display of ALT Text in Product Admin Panel

Santiago Vecchioli
Post Published:
August 21, 2024
Post Updated:
August 21, 2024

Dear Caseo.ai Users,

We want to inform you about a known issue regarding the display of ALT Text in the product admin panel. You may notice that after successfully updating ALT Text on the front-end of your website, it does not instantly reflect in the product admin panel on the backend.

This issue occurs due to a delay in synchronization between the front-end and backend systems. While the ALT Text update is promptly applied and visible to your website visitors, it may take some time before it appears in the product admin panel within your backend dashboard.

Rest assured, your ALT Text updates are processed and saved correctly. However, the delay in display within the admin panel is a temporary inconvenience that our team is actively working to resolve. We understand the importance of real-time updates for efficient management of your product content.

In the meantime, if you encounter this delay, we recommend checking back periodically or refreshing your admin panel to see the updated ALT Text. Our development team is committed to minimizing this delay and enhancing the synchronization process to ensure smoother updates across all platforms.

Thank you for your patience and understanding as we work to improve your experience with Caseo.ai. If you have any questions or require assistance, please don't hesitate to reach out to our support team or visit our Help Center for more information.

Sincerely,

The Caseo.ai Team

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