Last Updated: September 17, 2023
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Introduction
By installing or using the Caseo.ai Shopify app ("App"), provided by Caseo.ai ("Company", "we", "our", or "us"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not install or use the App.

Scope of Service
The App provides image scanning and alt text generation services for Shopify store owners. Users may purchase credits to use the App's functionalities.

Accuracy of Image Reading Technology
The accuracy of the App's image scanning capabilities can be affected by factors such as image quality, lighting, orientation, and complexity. We make no guarantees regarding the accuracy of the alt text generated and are not liable for any inaccuracies.

Credits and Usage
One credit is required to update a single image.
The cost per credit varies between 5 to 10 cents, depending on the pricing plan chosen.
Credits expire 365 days after purchase.
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Preview Feature
You can preview the generated alt text before publishing the updates. Please note that credits are deducted at the time of alt text generation, not at the point of publication.Discounts
A 50% discount on the cost per image is available for users who opt for one of our higher-tier pricing plans.

Customer Support
We provide email support and commit to responding within one business day. Additional support channels such as FAQs and guided installation assistance are also available.

Refund Policy
A 30-day money-back guarantee is available for any unused credits if you're dissatisfied with our service.

Limitation of Liability
We shall not be liable for any indirect, special, incidental, or consequential damages that may arise from your use or inability to use the App.

Data Protection and Privacy
Your use of the App is also governed by our Privacy Policy, which can be found at Privacy Policy.

Changes to Terms
We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting the modified Terms on our website or within the App.

Termination
We reserve the right to terminate your access to the App for violations of these Terms or any other reason at our sole discretion.

Governing Law
These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law principles.

Contact Information
For any questions about these Terms, please contact us at contact@caseo.ai.
By installing or using this App, you agree to these Terms and Conditions.

Disclaimer
All features of the App are provided "as is" and without warranties of any kind, either express or implied. We do not warrant that the functions contained in the App will meet your requirements or that their operation will be uninterrupted or error-free.